Standard Tier - 18% of gross rental income
The Standard Tier of NextGen Hosts is designed for property owners who desire a more comprehensive management solution that minimizes their day-to-day involvement while enhancing guest satisfaction and property maintenance. This tier builds on the Essential services by adding key management features that cover a broader range of responsibilities. Here's an expanded look at what the Standard Tier offers:
1. Includes All Services from the Essential Tier
Enhanced guest communication, optimized calendar management, streamlined key exchanges, and advanced listing optimization are carried over and improved upon in this tier.
2. Cleaning Management
Objective: Ensure the property is impeccably clean and well-maintained at all times, enhancing guest experiences and ratings.
Details: Coordinate and schedule professional cleaning services between every guest stay and spot checks as necessary. Use a detailed checklist to ensure thorough cleaning, restocking of supplies, and readiness for new guests. Manage relationships with cleaning service providers to ensure high standards and reliability.
3. Maintenance Management
Objective: Maintain the property in optimal condition through regular maintenance and quick resolution of any issues.
Details: Conduct regular inspections to identify and address maintenance needs before they become guest issues. Coordinate with contractors and service providers for timely repairs and upkeep. Implement a preventive maintenance schedule to extend the lifespan of appliances and property features.
4. Enhanced Listing Optimization
Objective: Increase the property’s marketability and competitive edge through advanced optimization strategies.
Details: Employ dynamic SEO strategies and monitor performance analytics to adapt and improve listing visibility. Regularly update the listing based on guest feedback and emerging market trends to stay competitive. Enhance visual content with professional photography and video tours to attract higher-quality bookings.
This tier is particularly suitable for:
Owners who are looking for a hands-off approach to property management to save time and reduce personal involvement.
Investors with multiple properties who need robust operational support to maintain high standards across all units. Property owners who seek to improve their rental's performance and guest satisfaction without getting into the granular details of daily operations.
The Standard Tier offers a balanced approach, providing more comprehensive services that ensure properties are not only well-managed but also optimized for success in the competitive short-term rental market. It's ideal for property owners aiming to maximize their rental income while ensuring their properties are maintained to high standards, thereby improving overall guest experiences.
